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RETURN & EXCHANGE

YOU CAN RETURN THE ITEM WITHIN 14 DAYS OF RECEIVING THE GOODS.

FOR REIMBURSEMENT IF THEY HAVE NOT YET BEEN ASSEMBLED, USED OR LIQUID CONTAINERS HAVE NOT BEEN OPENED.

RETURN TO AEROSELL

RETURN YOUR GOODS DIRECT TO OUR PLACE IN POMORIE, BULGARIA.

RETURN THE GOODS WITH A COURIER COMPANY

PACK THE GOODS YOU WANT TO RETURN IN THE ORIGINAL PACKING AS YOU RECEIVED FROM US. SEND THE SHIPPMENT THOUGH A COURIER COMPANY AND WRITE US BACK THE TRACKING NUMBER.

PLEASE FILL OUR RETURN FORM SO WE CAN PROCESS YOUR RETURN AS SOON AS POSSIBLE.

EXCHANGE AND REFUND FOR EXCHANGE PARTS - HOW DOES IT WORK?

EXCHANGE PARTS ARE ITEMS ON WITCH WE HAVE WITHHELD A DEPOSIT. THE DEPOSIT VALUE WILL BE REFUNDED TO YOU AFTER RETURNING THE OLD PARTS.

COMMON REPLACEMENT PARTS ARE:

  • MECHATRONICS
  • TCU's (TRANSMISSION CONTROL UNITS)
  • POWER STEERING MODULES
  • SOME CONTROL UNITS

PLEASE NOTE FOLLOWING REQUIREMENTS FOR EXCHANGE AND REFUNDS

ALL OLD PARTS MUST BE RETURNED WITHIN 1 MONTH OF DELIVERY (INVOICE DATE), OTHERWIES THE DEPOSIT WILL BE FORFEITED.

WE ONLY ACCEPT ALL OLD PARTS WITCH COMPONENTS ARE IDENTICAL TO THE NEW PARTS IN THEIR ENTIRETY AND NOT DISMANTLED IN INDIVIDUAL PARTS. THE GOODS MUST BE COMPLETELY EMPTIED (E.G. OIL OR OTHER LIQUIDS) AND FREED FROM OIL AND GREASE RESIDNES.

ATTENTION! INCOMPLETE OR EXTREMELY DAMAGE OLD PARTS (SUCH AS BROKEN HOUSING, BROKEN / REMOVED CABLES OR CONNECTORS, ATTEMPTS OR TRACES OF REPAIR OR REPAIR ATTEMPTS) ARE COMPLETELY EXCLUDED FROM THE RETURN AND REFUND OF THE DEPOSIT.

WITH THIS IN MIND THAT THE OLD PARTS MUST BE RETURNED IN THE ORIGINAL BOX OF THE NEWLY DELIVERED ITEMS.

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